Privacy Policy

1. Information We Collect

Personal Information

When you use our Real Estate Portal, we may collect the following personal information:

• Name, email address, and phone number
• Profile information and photographs
• Property details and images when listing properties
• Communication preferences and inquiry history
• Payment information for premium services
• Identity verification documents for property owners

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our platform
• Search queries and property preferences
• Location data (with your permission)

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide and maintain our real estate platform services
• Communication: To send you property updates, inquiry responses, and important notifications
• Personalization: To customize your experience and show relevant property recommendations
• Security: To verify your identity and prevent fraudulent activities
• Analytics: To analyze usage patterns and improve our services
• Marketing: To send promotional content (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Property Owners and Seekers

• Contact information when you inquire about properties
• Basic profile information to facilitate communication
• Property viewing history (anonymized) for analytics

With Service Providers

• Payment processors for transaction handling
• Email service providers for communications
• Cloud storage providers for data hosting
• Analytics providers for platform improvement

Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and safety.

4. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Regular security audits and vulnerability assessments
• Data Backup: Secure backup systems with encryption at rest
• Employee Training: Regular security training for all staff members
• Incident Response: Established procedures for security incident handling

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us analyze platform usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active
• Property Listings: Retained for 7 years after listing expiration
• Communication Records: Retained for 3 years for customer service purposes
• Transaction Records: Retained for 7 years for legal compliance
• Marketing Data: Retained until you withdraw consent

8. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: