Terms and Conditions
Please read these terms carefully before using our Real Estate Portal services.
Effective Date: October 26, 2025
1. Acceptance of Terms
By accessing and using the Real Estate Portal website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Agreement to Terms
Your use of our platform constitutes acceptance of these terms. If you disagree with any part of these terms, you must discontinue use of our services immediately.
2. Definitions
For the purposes of these Terms and Conditions:
- "Platform" or "Service" refers to the Real Estate Portal website and mobile applications
- "User" refers to any individual or entity using our platform
- "Property Owner" refers to users who list properties on our platform
- "Property Seeker" refers to users looking for properties to buy, rent, or lease
- "Listing" refers to property advertisements posted on our platform
- "Content" refers to all text, images, videos, and other materials on our platform
- "We," "Us," or "Our" refers to Real Estate Portal and its affiliates
3. User Accounts
Account Registration
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You may not create multiple accounts or share your account with others
- We reserve the right to suspend or terminate accounts that violate these terms
Account Verification
Property owners may be required to complete identity verification before listing properties. This may include providing government-issued identification and property ownership documents.
Account Security
You are solely responsible for all activities that occur under your account. Use strong passwords and enable two-factor authentication when available.
4. Property Listings
Listing Requirements
- All property information must be accurate and up-to-date
- Property owners must have legal authority to list the property
- Images must be genuine and represent the actual property
- Pricing information must be current and accurate
- Contact information must be valid and responsive
Prohibited Listings
- Properties involved in legal disputes
- Fraudulent or misleading listings
- Properties that violate local zoning laws
- Listings with discriminatory language or practices
- Properties used for illegal activities
Listing Moderation
We reserve the right to review, approve, reject, or remove any property listing at our discretion. We may also edit listings for clarity or compliance purposes.
5. User Conduct
Users agree to use our platform responsibly and in accordance with applicable laws. Prohibited activities include:
Prohibited Activities
- Posting false, misleading, or fraudulent information
- Harassing, threatening, or abusing other users
- Attempting to circumvent our security measures
- Using automated tools to scrape or collect data
- Posting spam, advertisements, or promotional content
- Violating intellectual property rights
- Engaging in discriminatory practices
- Using the platform for illegal activities
Communication Guidelines
- Maintain professional and respectful communication
- Respond promptly to legitimate inquiries
- Do not share personal contact information in public areas
- Report inappropriate behavior to our support team
6. Payments and Fees
Service Fees
- Basic property listings are free for individual property owners
- Premium features and services may require payment
- All fees are clearly disclosed before purchase
- Fees are non-refundable unless otherwise specified
Payment Processing
Payments are processed through secure third-party payment processors. We do not store your payment information on our servers.
Refund Policy
- Refunds are available within 7 days of purchase for unused premium services
- No refunds for services that have been actively used
- Refund requests must be submitted through our support system
- Processing time for approved refunds is 5-10 business days
7. Intellectual Property
Our Intellectual Property
The platform, including its design, functionality, and content, is owned by Real Estate Portal and protected by intellectual property laws. Users may not copy, modify, or distribute our proprietary content without permission.
User Content
- You retain ownership of content you upload to our platform
- You grant us a license to use, display, and distribute your content
- You represent that you have the right to share all uploaded content
- You are responsible for ensuring your content doesn't infringe on others' rights
Copyright Infringement
If you believe your copyright has been infringed, please contact us with detailed information about the alleged infringement.
8. Disclaimers
Important Disclaimers
Please read these disclaimers carefully as they limit our liability and your rights.
Service Availability
- We provide our platform "as is" without warranties of any kind
- We do not guarantee uninterrupted or error-free service
- We may modify or discontinue services at any time
- We are not responsible for third-party service interruptions
Property Information
- We do not verify the accuracy of property listings
- Property owners are solely responsible for listing accuracy
- We recommend independent verification of all property information
- We are not responsible for property condition or legal issues
User Interactions
We are not responsible for interactions between users, including property transactions, disputes, or any damages arising from user communications.
9. Limitation of Liability
To the maximum extent permitted by law, Real Estate Portal shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from property transactions or user interactions
- Damages caused by third-party services or content
- Any damages exceeding the amount paid for our services
Indemnification
You agree to indemnify and hold harmless Real Estate Portal from any claims, damages, or expenses arising from your use of our platform or violation of these terms.
10. Termination
Termination by You
- You may terminate your account at any time through your account settings
- Termination does not relieve you of obligations incurred before termination
- Some provisions of these terms survive termination
Termination by Us
- We may suspend or terminate accounts for terms violations
- We may terminate accounts for fraudulent or illegal activities
- We may discontinue services with reasonable notice
- We reserve the right to refuse service to anyone
Effect of Termination
Upon termination, your access to the platform will cease, and we may delete your account data in accordance with our data retention policies.
11. Governing Law and Dispute Resolution
Governing Law
These terms are governed by the laws of India, without regard to conflict of law principles.
Dispute Resolution
- We encourage users to contact us first to resolve disputes informally
- Disputes that cannot be resolved informally will be subject to binding arbitration
- Arbitration will be conducted in Mumbai, Maharashtra, India
- The arbitration will be conducted in English
Jurisdiction
Any legal proceedings must be brought in the courts of Mumbai, Maharashtra, India.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Legal Department
Email: legal@realestate.com
Phone: +91 22 1234 5678
Address: 123 Business District, Mumbai, Maharashtra 400001, India
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
Acknowledgment
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please discontinue use of our services immediately.